Shipping Steps
- Once you place an order, we will process it within 2-7 business days.
- To ensure swift delivery, we utilize optimized shipping methods and collaborate with different carriers for various countries.
- Once the order reaches its destination, it will be delivered to you.
Shipping Rates
Shipping costs will be automatically calculated and displayed on the shopping cart and checkout pages.
Shipping Returns
Babymetalshop.jp offers comprehensive after-sales service and covers losses under the following circumstances:
- Parcel is lost during shipping: Compensation will be a replacement or a full refund.
- Logistics not updated for 20 days: Compensation will be a replacement or a full refund.
Delays caused by political movements, natural disasters, military control, warfare, or other force majeure factors are not covered under our responsibility.
Delivery Company
Babymetalshop.jp guarantees fulfillment and delivery times. To ensure you receive your products as quickly as possible, we partner with several reputable shipping companies to provide the best shipping experience.
- FedEx
- DHL
- UPS
- USPS
- TNT
- Royal Mail
- DPD
- Aramex
- China Post
- Australia Post
- And other local post services
Tracking Method
Babymetalshop.jp provides a logistics tracking number as soon as you place an order.
If you encounter any issues with your parcel, you can also contact us directly.